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FAQ: discourage parallel usage with other email apps #1154

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FAQ: discourage parallel usage with other email apps #1154

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10 changes: 10 additions & 0 deletions en/help.md
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Expand Up @@ -998,6 +998,16 @@ This is what Delta Chat does with these permissions:
see [Provider Overview](https://providers.delta.chat)


### Can I use Delta Chat in parallel with other E-Mail apps?

Yes, but it is not recommended.

Parallel usage with the same E-Mail address might lead to the following inconveniences:

- You might receive double notifications
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elaborate: you also get notifications for the (encrypted) chat mail messages in your other email app.

- Depending on the configuration, encrypted Delta Chat messages might clutter the Inbox in your other E-Mail apps
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say that you either need a filter rule in your other mail client, a server side filter rule or ensure that delta chat is always running and has the "move to DeltaChat Folder" option enabled.



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hints on how you can fix this, but note that we don't support it officially:

Keep also in mind that the quality of email services varies greatly and that most mainstream providers have limits that make for a bad experience (link to FAQ section about email provider choice and that you should use chatmail).

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@r10s r10s Jul 30, 2025 •
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yeah, some more advices make sense!

however, this level of detail is better be placed in a forum entry (we have a section "Guides"), there it can also be maintained easier, ppl can comment etc.

as said, we want the whole email thing here very short, it is not the focus we have and works against other goals. it should not take too much room of the whole faq

### I want to manage my own server for Delta Chat. What do you recommend?

- Most mail servers will work well. But what we personally recommend is a
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