FAQ: discourage parallel usage with other email apps #1154
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Check out the page preview at https://staging.delta.chat/1154/en/ |
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| Parallel usage with the same E-Mail address might lead to the following inconveniences: | ||
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| - You might receive double notifications |
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elaborate: you also get notifications for the (encrypted) chat mail messages in your other email app.
| Parallel usage with the same E-Mail address might lead to the following inconveniences: | ||
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| - You might receive double notifications | ||
| - Depending on the configuration, encrypted Delta Chat messages might clutter the Inbox in your other E-Mail apps |
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say that you either need a filter rule in your other mail client, a server side filter rule or ensure that delta chat is always running and has the "move to DeltaChat Folder" option enabled.
| - You might receive double notifications | ||
| - Depending on the configuration, encrypted Delta Chat messages might clutter the Inbox in your other E-Mail apps | ||
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hints on how you can fix this, but note that we don't support it officially:
- k9-mail / thunderbird on android has an option to hide all chat email messages (Add setting to suppress notifications for chat messages thunderbird/thunderbird-android#5578)
- some email apps (like thunderbird) have a filter feature where you can setup a filter that moves the chat email messages to the DeltaChat IMAP folder.
- The best solution is a server side filte/sieve rule that moves the messages, but many email providers don't have that feature. (https://support.delta.chat/t/sieve-rule-to-move-deltachat-mails-to-deltachat-folder/288/10)
Keep also in mind that the quality of email services varies greatly and that most mainstream providers have limits that make for a bad experience (link to FAQ section about email provider choice and that you should use chatmail).
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yeah, some more advices make sense!
however, this level of detail is better be placed in a forum entry (we have a section "Guides"), there it can also be maintained easier, ppl can comment etc.
as said, we want the whole email thing here very short, it is not the focus we have and works against other goals. it should not take too much room of the whole faq
closes #1104
Any other reasons we can think of?