Authorization error when pushing Docker image

[arielpontes]

I have a Scrapy project that I deploy using a custom Docker image. Everything works fine for me but I have a colleague who joined the project and when he runs shub deploy he gets the following error:

Error failed to authorize: failed to fetch oauth token: unexpected status from GET request to https://registry-auth.scrapinghub.com/auth?scope=repository%3Aproject%2F503971%3Apull&scope=repository%3Aproject%2F503971%3Apull%2Cpush&service=SH+Docker+Registry: 403 Forbidden: {'message': 'failed to authorize: failed to fetch oauth token: unexpected status from GET request to https://registry-auth.scrapinghub.com/auth?scope=repository%3Aproject%2F503971%3Apull&scope=repository%3Aproject%2F503971%3Apull%2Cpush&service=SH+Docker+Registry: 403 Forbidden'}

He managed to build the image but when he runs shub image push he gets the same error. He tried to use my API key but still got the same error. We tried some API requests with his API key and they worked. Here's an example:

curl -u <API_KEY>: "https://app.scrapinghub.com/api/jobs/list.json?project=123456&spider=my_spider&state=finished&count=1"

We are both on macOS 15.3.2, docker 28.0.1, and shub 2.15.4.

[Gallaecio]

Make sure you have executed shub login first.

If that does not help, please open a support ticket, since you might have to share some sensitive data to debug the issue.

[Gallaecio]

Some other wild ideas: I wonder if a docker system prune -a (⚠ potentially destructive action!) could make a difference. I also wonder if reinstalling Docker could make a difference. I assume you not only installed the same version, but installed it the same way, right? (not sure if there is more than 1 way to install Docker on macOS)

[arielpontes]

He did shub login but still got the same error. He also reinstalled Docker and shub and that didn't work. We couldn't for the life of us fix this issue. After several days we decided to revert to regular deploys without Docker because we weren't using Selenium anymore (we needed to install system dependencies for that).

[jacobwinmedpro]

I have this exact issue, another thing to note is if i install docker within WSL it works but from docker desktop I have this exact issue verbatim.

Did you manage to resolve this?

[Onaga08]

Same guys! We made some changes after a couple of months to our initial code repo, so had to push these changes to Zyte, Had the same issue.
To reiterate, login in successful, build is successful but while pushing, we get the same issue verbatim.
Any workaround would be helpful!

[jacobwinmedpro]

I wanted to add that so I use Docker Desktop with the project, the project is in WSL this causes the 403, I tried an install of docker directly within the WSL environment and disabled Docker Desktop and it works there