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SLOW OR FAILED (500 ERROR) NODE.JS DOWNLOADS #4495

@DeeDeeG

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@DeeDeeG

Edited by the Node.js Website Team

⚠️ PLEASE AVOID CREATING DUPLICATED ISSUES

Learn more about this incident at https://nodejs.org/en/blog/announcements/node-js-march-17-incident

tl;dr: The Node.js website team is aware of ongoing issues with intermittent download instability.

More Details: nodejs/build#1993 (comment)

Original Issue Below


  • URL: https://nodejs.org/dist/latest-v16.x/node-v16.14.1-linux-x64.tar.xz (or basically any specific file, as opposed to just browsing the dirs, which mostly works)
  • Browser version: Firefox 98.0.0, Firefox Nightly 100.0a1 (2022-03-15), curl 7.47.0 (Travis CI), curl 7.68.0 (my local machine) (Doesn't feel like a browser issue, feels like a server issue...)
  • Operating system: Ubuntu 20.04 / Linux Mint 20

When trying to get files off of nodejs.org/dist/... or nodejs.org/download/..., I get a server error.

"500 Internal Server Error"

(error page served by nginx)

Full error message page (HTML snippet, click to expand)
<html>
<head><title>500 Internal Server Error</title></head>
<body bgcolor="white">
<center><h1>500 Internal Server Error</h1></center>
<hr><center>nginx</center>
</body>
</html>

Browsing around the dirs, like https://nodejs.org/dist/latest-v16.x/, seems to work. Also, Downloading really small files such as https://nodejs.org/dist/latest-v16.x/SHASUMS256.txt seems to work sporadically, whereas downloading tarballs doesn't seem to work.

Given that the outage seems sporadic: Maybe it's a resource exhaustion issue over at the server? Running out of RAM or something?? I don't know.

Edit to add: The error message page seems to be served by Cloudflare. (According to the server: cloudflare response header, when looking in browser dev tools). So I guess this is a Cloudflare issue? Actually that's probably not what that means.

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