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Description
Steps to reproduce
- Add a passkey in Settings -> Security -> Passwordless Authentication
- Log out
- On the login page, click "Log in with a device"
- Enter username and click "Log in"
- Confirm the passkey prompt
Expected behaviour
Successful login
Actual behaviour
Nothing user-visible happens, not even an error.
The POST request to index.php/login/webauthn/finish responds with a 500 - Internal Server Error
Server configuration
Operating system: Unknown - Shared hosting
Web server: Unknown - Shared hosting
Database: MySQL
PHP version: 8.3
Version: 30.0.01
Updated from an older version or fresh install: Updated
List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your server installation folder
The content of config/config.php:
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
Client configuration
Browser: Firefox 132
Operating system: macOS
Logs
Web server error log
Insert your webserver log here
Server log (data/nextcloud.log)
{
"reqId": "iCox11cLWx7avl0BqLNH",
"level": 3,
"time": "2024-10-18T22:25:54+00:00",
"remoteAddr": "...",
"user": "--",
"app": "no app in context",
"method": "POST",
"url": "/index.php/login/webauthn/finish",
"message": "An error occurred",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:132.0) Gecko/20100101 Firefox/132.0",
"version": "30.0.1.2",
"exception": {
"Exception": "Webauthn\\Exception\\InvalidUserHandleException",
"Message": "Invalid user handle",
"Code": 0,
"Trace": [
{
"file": "/nextcloud/apps/twofactor_webauthn/vendor/web-auth/webauthn-lib/src/CeremonyStep/CheckUserHandle.php",
"line": 31,
"function": "create",
"class": "Webauthn\\Exception\\InvalidUserHandleException",
"type": "::",
"args": ["*** sensitive parameters replaced ***"]
},
{
"file": "/nextcloud/apps/twofactor_webauthn/vendor/web-auth/webauthn-lib/src/CeremonyStep/CeremonyStepManager.php",
"line": 31,
"function": "process",
"class": "Webauthn\\CeremonyStep\\CheckUserHandle",
"type": "->"
},
{
"file": "/nextcloud/apps/twofactor_webauthn/vendor/web-auth/webauthn-lib/src/AuthenticatorAssertionResponseValidator.php",
"line": 190,
"function": "process",
"class": "Webauthn\\CeremonyStep\\CeremonyStepManager",
"type": "->"
},
{
"file": "/nextcloud/lib/private/Authentication/WebAuthn/Manager.php",
"line": 222,
"function": "check",
"class": "Webauthn\\AuthenticatorAssertionResponseValidator",
"type": "->"
},
{
"file": "/nextcloud/core/Controller/WebAuthnController.php",
"line": 79,
"function": "finishAuthentication",
"class": "OC\\Authentication\\WebAuthn\\Manager",
"type": "->"
},
{
"file": "/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line": 208,
"function": "finishAuthentication",
"class": "OC\\Core\\Controller\\WebAuthnController",
"type": "->"
},
{
"file": "/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line": 114,
"function": "executeController",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->"
},
{
"file": "/nextcloud/lib/private/AppFramework/App.php",
"line": 161,
"function": "dispatch",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->"
},
{
"file": "/nextcloud/lib/private/Route/Router.php",
"line": 302,
"function": "main",
"class": "OC\\AppFramework\\App",
"type": "::"
},
{
"file": "/nextcloud/lib/base.php",
"line": 1001,
"function": "match",
"class": "OC\\Route\\Router",
"type": "->"
},
{
"file": "/nextcloud/index.php",
"line": 24,
"function": "handleRequest",
"class": "OC",
"type": "::"
}
],
"File": "/nextcloud/apps/twofactor_webauthn/vendor/web-auth/webauthn-lib/src/Exception/InvalidUserHandleException.php",
"Line": 13,
"message": "An error occurred",
"exception": {},
"CustomMessage": "An error occurred"
}
}
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
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