Call 04008880-dd73-4ba7-9d31-dc776a38642d termination details: code=500, subcode=1203002, message=Server Internal Error. DiagCode: 500#1203002.@

[denghejun]

Describe the issue

warn: TeamsCallingBot.Services.CallCoordinator[0]
      Call 04008880-dd73-4ba7-9d31-dc776a38642d termination details: code=500, subcode=1203002, message=Server Internal Error. DiagCode: 500#1203002.@
warn: TeamsCallingBot.Services.CallCoordinator[0]
      Detected app-hosted media negotiation failure for 04008880-dd73-4ba7-9d31-dc776a38642d (code=500, subcode=1203002). Forcing service-hosted media for subsequent calls in this process to avoid repeated immediate drops. Use a directly reachable public media endpoint (non TLS-terminating tunnel) to re-enable app-hosted media reliably.
warn: TeamsCallingBot.Services.CallCoordinator[0]
      Call 04008880-dd73-4ba7-9d31-dc776a38642d answered, but failed to initialize Realtime bridge.
      System.Threading.Tasks.TaskCanceledException: A task was canceled.
         at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
         at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
         at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
         at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
         at System.Net.WebSockets.WebSocketHandle.ConnectAsync(Uri uri, HttpMessageInvoker invoker, CancellationToken cancellationToken, ClientWebSocketOptions options)
         at System.Net.WebSockets.ClientWebSocket.ConnectAsyncCore(Uri uri, HttpMessageInvoker invoker, CancellationToken cancellationToken)
         at TeamsCallingBot.Services.AzureRealtimeClient.ConnectSessionAsync(String sessionId, CancellationToken cancellationToken) in C:\Users\Administrator\Desktop\backup\virtual-assistant-voice\Services\AzureRealtimeClient.cs:line 46
         at TeamsCallingBot.Services.CallCoordinator.AnswerWithApplicationHostedMediaAsync(ICall call, CancellationToken cancellationToken) in C:\Users\Administrator\Desktop\backup\virtual-assistant-voice\Services\CallCoordinator.cs:line 191

Graph SDK (please complete the following information):

<ItemGroup>
    <PackageReference Include="Microsoft.Identity.Client" Version="4.66.2" />
    <PackageReference Include="Microsoft.IdentityModel.Protocols.OpenIdConnect" Version="8.2.1" />
    <PackageReference Include="System.IdentityModel.Tokens.Jwt" Version="8.2.1" />
    <PackageReference Include="Microsoft.Graph.Communications.Calls.Media" Version="1.2.0.10563" />
    <PackageReference Include="Microsoft.Graph.Communications.Calls" Version="1.2.0.10563" />
    <PackageReference Include="Microsoft.IO.RecyclableMemoryStream" Version="3.0.1" />
    <!-- Override outdated transitive SQLitePCLRaw rid graph to avoid NETSDK1206 on .NET 8 -->
    <PackageReference Include="SQLitePCLRaw.lib.e_sqlite3" Version="2.1.6" />
    <!-- Pin for MSBuild path + native payloads used by application-hosted media on Windows -->
    <PackageReference Include="Microsoft.Skype.Bots.Media" Version="1.31.0.225-preview" GeneratePathProperty="true" />
  </ItemGroup>

Call ID

• 04008880-dd73-4ba7-9d31-dc776a38642d
• 11004c80-4782-446e-a11d-8be724b6430d

sometimes also get another error:

warn: TeamsCallingBot.Services.CallCoordinator[0]
      Call 11004c80-4782-446e-a11d-8be724b6430d termination details: code=500, subcode=7106, message=Server Internal Error. DiagCode: 3002#7106.@
warn: TeamsCallingBot.Services.CallCoordinator[0]
      Detected app-hosted media negotiation failure for 11004c80-4782-446e-a11d-8be724b6430d (code=500, subcode=7106). Forcing service-hosted media for subsequent calls in this process to avoid repeated immediate drops. Use a directly reachable public media endpoint (non TLS-terminating tunnel) to re-enable app-hosted media reliably.

All the tls certificate(public) and 8445 port, and udp port has checked, it's ok. But still get this issue

[ssulzer]

HI @denghejun
I believe you got yourself unblocked with this?
By updating to version 9.0 of System.Text.Encodings.Web.dll ?
Thanks.