This repository contains customer relationship data that tracks the complete journey from company acquisition through individual user engagement. The data follows a hierarchical structure designed to provide insights into sales performance, user adoption, and customer success patterns.
ACCOUNTS (Companies)
↓ account_id
├─► DEALS (Sales Pipeline)
└─► USERS (Individual Contacts)
↓ user_id
└─► TRACKS (Product Usage)
Master company data - Contains information about organizations in the sales pipeline.
Column | Type | Description |
---|---|---|
account_id |
UUID | Unique company identifier (Primary Key) |
account_name |
String | Company/organization name |
industry |
String | Business sector (e.g., Financial Services, Technology, Healthcare) |
segment |
String | Company size category (SMB, Midmarket, Enterprise) |
Sales pipeline data - Tracks revenue opportunities and deal outcomes.
Column | Type | Description |
---|---|---|
deal_id |
UUID | Unique deal identifier (Primary Key) |
account_id |
UUID | Links to accounts table (Foreign Key) |
stage |
String | Sales stage (Qualified, Won, Lost, PoC) |
plan |
String | Service plan type |
seats |
Integer | Number of licensed seats |
amount |
Integer | Deal value in dollars |
created_date |
Timestamp | When the deal was created |
Individual contact data - People within organizations who use the platform.
Column | Type | Description |
---|---|---|
user_id |
UUID | Unique user identifier (Primary Key) |
account_id |
UUID | Links to accounts table (Foreign Key) |
email |
String | User email address |
job_title |
String | Role within organization |
is_marketing_opted_in |
Boolean | Marketing communication preference (0/1) |
created_at |
Timestamp | When user account was created |
first_logged_in_at |
Timestamp | Initial platform access |
latest_logged_in_at |
Timestamp | Most recent login |
User activity data - Product usage and engagement events.
Column | Type | Description |
---|---|---|
user_id |
UUID | Links to users table (Foreign Key) |
event_id |
UUID | Unique event identifier |
event_name |
String | Type of action performed |
event_timestamp |
Timestamp | When the event occurred |
login_successful
- User authenticationreport_generated
- Report creationfile_downloaded
- File accessworkspace_created
- New workspace setupapi_call_made
- API usageintegration_failed
- System integration errors
- One-to-Many: Each account can have multiple deals and users
- One-to-Many: Each user can have multiple activity tracks
- Many-to-One: Multiple users belong to the same account
- Many-to-One: Multiple deals can exist for the same account
This data structure enables analysis across multiple dimensions:
- Win rates by industry and company segment
- Average deal size by company characteristics
- Sales cycle length and conversion patterns
- User engagement by job role and company type
- Feature adoption rates
- Time to first value metrics
- Account health scoring based on user activity
- Expansion opportunity identification
- Churn risk prediction
- Lead qualification based on company characteristics
- User role targeting for campaigns
- Product usage patterns by segment
SELECT
a.account_name,
a.industry,
a.segment,
COUNT(d.deal_id) as total_deals,
SUM(d.amount) as total_pipeline_value,
COUNT(u.user_id) as total_users
FROM accounts a
LEFT JOIN deals d ON a.account_id = d.account_id
LEFT JOIN users u ON a.account_id = u.account_id
GROUP BY a.account_id;
SELECT
u.job_title,
COUNT(DISTINCT u.user_id) as user_count,
COUNT(t.event_id) as total_events,
COUNT(t.event_id) / COUNT(DISTINCT u.user_id) as avg_events_per_user
FROM users u
LEFT JOIN tracks t ON u.user_id = t.user_id
GROUP BY u.job_title
ORDER BY avg_events_per_user DESC;