Add Android troubleshooting entry for ad blockers #14237
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Updated proxy option
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1 Skipped Deployment
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Bundle ReportChanges will increase total bundle size by 2.14kB (0.01%) ⬆️. This is within the configured threshold ✅ Detailed changes
Affected Assets, Files, and Routes:view changes for bundle: sentry-docs-server-cjsAssets Changed:
view changes for bundle: sentry-docs-client-array-pushAssets Changed:
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Looking at this I'm thinking if we should repurpose this PR and actually introduce a more broad section like JS's The SDK is not sending data, wdyt? We could also mention that the app might need to be relaunched, etc. And I think it'd be good to specifically call out DuckduckGo as a potential blocker, as it's one of the most popular tools out there. |
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@romtsn good idea IMO - let's do it |
coolguyzone
reviewed
Jul 7, 2025
coolguyzone
reviewed
Jul 7, 2025
coolguyzone
reviewed
Jul 7, 2025
coolguyzone
reviewed
Jul 7, 2025
coolguyzone
approved these changes
Jul 7, 2025
Co-authored-by: Alex Krawiec <[email protected]>
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@romtsn What do you think of this page update? |
romtsn
reviewed
Jul 8, 2025
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| If you set up the Sentry SDK and it's not sending any data to Sentry: | ||
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| - Check that you have configured a DSN and that you are passing it to the `dsn` option in `SentryAndroid.init()`. |
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Suggested change
| - Check that you have configured a DSN and that you are passing it to the `dsn` option in `SentryAndroid.init()`. | |
| - Check that you have configured a DSN and that you are passing it to the `dsn` option in `SentryAndroid.init()` or `AndroidManifest`. |
romtsn
reviewed
Jul 8, 2025
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| - Check that you have configured a DSN and that you are passing it to the `dsn` option in `SentryAndroid.init()`. | ||
| - When a crash happens or the app closes, the system allows only a short time to handle it before terminating the process. The SDK might not have enough time to send the event, spans, profile, or replay data. In these cases, simply relaunching the app should allow the SDK to send the remaining data. | ||
| - An ad-blocker or network restrictions might be preventing the SDK from reaching Sentry's servers. As a workaround, you can use [tunneling](/platforms/javascript/troubleshooting/#using-the-tunnel-option) to proxy Sentry events through your own server. Then you can add the [proxy option](/platforms/android/configuration/options/#proxy) to your SDK configuration. |
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Suggested change
| - An ad-blocker or network restrictions might be preventing the SDK from reaching Sentry's servers. As a workaround, you can use [tunneling](/platforms/javascript/troubleshooting/#using-the-tunnel-option) to proxy Sentry events through your own server. Then you can add the [proxy option](/platforms/android/configuration/options/#proxy) to your SDK configuration. | |
| - An ad-blocker (e.g. [DuckDuckGo's App Tracking Protection](https://duckduckgo.com/duckduckgo-help-pages/p-app-tracking-protection/what-is-app-tracking-protection)) or network restrictions might be preventing the SDK from reaching Sentry's servers. As a workaround, you can use [tunneling](/platforms/javascript/troubleshooting/#using-the-tunnel-option) to proxy Sentry events through your own server. Then you can add the [proxy option](/platforms/android/configuration/options/#proxy) to your SDK configuration. |
romtsn
approved these changes
Jul 8, 2025
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DESCRIBE YOUR PR
Added Android troubleshooting entry for ad blockers
Updated proxy option
Closes getsentry/sentry-android-gradle-plugin#658
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SLA
Thanks in advance for your help!
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