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4 changes: 2 additions & 2 deletions .github/workflows/stale-issues.yml
Original file line number Diff line number Diff line change
Expand Up @@ -23,8 +23,8 @@ jobs:
close-issue-reason: not_planned
# Exempt any issue that hasn't been triaged yet, or that is clearly labeled
exempt-issue-labels: triage,status/confirmed,status/blocked,status/on-hold,status/completed
# Include only issues that were labeled as `need-customer-feedback` (aka only issues that need more info from the customer)
only-issue-labels: need-customer-feedback
# Include only issues that were labeled as `need-response` (aka only issues that need a response from the customer)
only-issue-labels: need-response
# Settings specific to issues
days-before-issue-stale: 14
days-before-issue-close: 7
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6 changes: 3 additions & 3 deletions MAINTAINERS.md
Original file line number Diff line number Diff line change
Expand Up @@ -103,7 +103,8 @@ These are the most common labels used by maintainers to triage issues, pull requ
| good-first-issue | Something that is suitable for those who want to start contributing | |
| help-wanted | Tasks you want help from anyone to move forward | Bandwidth, complex topics, etc. |
| need-customer-feedback | Tasks that need more feedback before proceeding | 80/20% rule, uncertain, etc. |
| need-more-information | Missing information before making any calls | Triggers stale automation after 2 weeks |
| need-more-information | Missing information before making any calls | Signal that investigation or answers are needed |
| need-response | Requires a response from a customer and might be automatically closed if none is received | Marked as stale after 2 weeks, and closed after 3 |
| need-issue | PR is missing a related issue for tracking change | |

## Maintainer Responsibilities
Expand Down Expand Up @@ -269,8 +270,7 @@ In other cases, you may have constrained capacity. Use `help-wanted` label when

When in doubt, use `need-more-information` or `need-customer-feedback` labels to signal more context and feedback are necessary before proceeding. You can also use `status/on-hold` label when you expect it might take a while to gather enough information before you can decide.

Note that issues marked as `need-customer-feedback` will be
automatically closed after 3 weeks of inactivity.
Note that issues marked as `need-response` will be automatically closed after 3 weeks of inactivity.

### Crediting contributions

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