IT Support Portfolio – Suhengky Suhengky

Welcome to my IT Support Portfolio!
This repository showcases my technical support knowledge, troubleshooting processes, scripts, and certifications — built as I transition into a career in IT.

📁 What's Inside

• Troubleshooting Guides: Step-by-step fixes for common IT issues
• SOPs (Standard Operating Procedures): Documentation used in support environments
• Sample Tickets: Example support scenarios with resolutions
• Scripts: Simple PowerShell/Bash scripts to assist in IT tasks
• Certifications: Proof of completed IT certifications
• Resume: My updated resume in PDF

📬 About Me

I’m an IT graduate currently completing my Professional Year with internship experience at SIBC. I have a strong customer service background and I’m passionate about growing into a skilled IT Support professional.

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