Can't redeem GitHub Copilot after being accepted into GitHub Education

[T0mAlt]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

Hello everyone,

I was accepted into GitHub Education a couple of months ago, but I only logged into the education dashboard recently.

When I check my Student Developer Pack, the GitHub Copilot card says: “New plan sign‑ups are temporarily paused” and there is no "Redeem" button. (Screenshot attached).

I have a few quick questions:

Did my 2-month delay in signing into the dashboard cause this, or is it a general issue?

When sign-ups reopen, will I still be able to get Copilot as an already approved student?

Is there a waitlist or a notification system I can join to know when it's back?

Thanks for the help!

[J-Soh]

same issue here.

[kavyam70196]

I also got the same Issue

[Saikos123]

Igual aqui es una locura ademas me aparece que tengo el cupon aplicado pero el problema es que copilot sigue dandome que esta en free en ves de pro y si lo de las actualizaciones pausadas tambien sale cada ves que apreto clic me manda a gihub education apreto clic de nuevo para aplicar el paquete y me manda al mismo lugar donde me aprobaron sin cambios ni nada lo vuelvo hacer y lo mismo nunca cambio

We have provided more details about changes to Copilot Individual Plans in this discussion.

From the FAQ:

10. I'm newly eligible for Copilot Student but have never activated it. Can I sign up now?
    At this time, new activations of Copilot Student, Pro, and Pro+ are paused.

Your GitHub Education verification is active and has not been removed. The pause affects the ability to activate Copilot Student or a Copilot paid plan. When signups resume, you will be able to activate the Education benefit if you are still eligible. In the meantime, Copilot Free remains available for signups.

We do not have an estimated timeframe to share yet for when the pause will end.

As no other Community Discussions team members will be able to provide additional help, I am going to close this discussion. We appreciate your understanding.