GitHub Education - Faculty verification keeps failing

[ongenghao]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

Hi everyone,

I’m applying for GitHub Education benefits as faculty (lecturer at a higher education institution), but my application keeps getting rejected with the same message:
“We were unfortunately not able to verify your academic status. Please address the following issues and apply again.”
The rejection did not list any specific issues.

For context, I’ve already tried the following:

Applied using my official institution email
Submitted my staff ID in previous applications
Submitted internal profiles (e.g. Microsoft 365 showing me as staff)

I do not have a public staff or faculty webpage on my institution’s site

Has anyone been in a similar situation and managed to get approved?

Appreciate any advice or shared experiences. Thanks!

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[agila5]

Same issue here and, unfortunately, no solution. I've tried uploading a series of different documents certifying the academic status and none of them seem to work.

[sererew]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

Hi everyone,

I’m applying for GitHub Education benefits as faculty (lecturer at a higher education institution), but my application keeps getting rejected with the same message: “We were unfortunately not able to verify your academic status. Please address the following issues and apply again.” The rejection did not list any specific issues.

For context, I’ve already tried the following:

Applied using my official institution email Submitted my staff ID in previous applications Submitted internal profiles (e.g. Microsoft 365 showing me as staff)

I do not have a public staff or faculty webpage on my institution’s site

Has anyone been in a similar situation and managed to get approved?

Appreciate any advice or shared experiences. Thanks!

I have the same problem. After uploading different documents and combinations os several docs in the same image, none of them seems to place the bot. I don't know what other thing I can do.

[stephanmarfaing]

Same here, i really don't understand..

[chenhuni]

I also meet the same issue.

[tuanta418]

same. poor us. Pls manually check one by one

[RainerHerrler]

I also have tried many different documents that should be suitable to proove my status. Without success so far, any tips ?

[pantlalitm]

I am also having the same issue. They have also closed the ticket support for education, so not sure if this is a bug or deliberate action to make the product so unappealing that people are forced into pro subscriptions. They have already restricted AI models for students' plans

[andreina-francisco]

None of my documents got accepted. Eventually it didn't even give me reasons of why the documents are not accepted.