diff --git a/content/actions/learn-github-actions/variables.md b/content/actions/learn-github-actions/variables.md
index f6f72d0fef09..23b3247f2448 100644
--- a/content/actions/learn-github-actions/variables.md
+++ b/content/actions/learn-github-actions/variables.md
@@ -233,6 +233,10 @@ However, you cannot use runner environment variables in parts of a workflow that
{% raw %}
```yaml copy
+name: Conditional env variable
+
+on: workflow_dispatch
+
env:
DAY_OF_WEEK: Monday
@@ -369,6 +373,8 @@ You can write a single workflow file that can be used for different operating sy
{% raw %}
```yaml copy
+on: workflow_dispatch
+
jobs:
if-Windows-else:
runs-on: macos-latest
diff --git a/content/support/learning-about-github-support/about-ticket-priority.md b/content/support/learning-about-github-support/about-ticket-priority.md
index 0e6fcc898a1b..9626a2c4cd4d 100644
--- a/content/support/learning-about-github-support/about-ticket-priority.md
+++ b/content/support/learning-about-github-support/about-ticket-priority.md
@@ -32,7 +32,7 @@ Ticket priority helps to ensure that support requests are handled in order, and
| :---: | --- | --- |
| {% data variables.product.support_ticket_priority_urgent %}
([{% data variables.contact.premium_support %}](/support/learning-about-github-support/about-github-premium-support) only) | Production workflows for your organization or enterprise on {% data variables.product.prodname_ghe_cloud %} are failing due to critical service errors or outages, and the failure directly impacts the operation of your business. |
- Errors or outages on {% data variables.product.prodname_dotcom_the_website %} affect core Git or web application functionality for all members of your organization or enterprise
|
| {% data variables.product.support_ticket_priority_high %} | Account or security issues with your organization or enterprise on {% data variables.product.prodname_ghe_cloud %} are causing limited impact to your business. | - An organization or enterprise owner has unintentionally deleted an organization
- An organization or enterprise member has uploaded sensitive data in a commit, issue, pull request, or issue attachment
|
-| {% data variables.product.support_ticket_priority_normal %} | Members of your organization or enterprise on {% data variables.product.prodname_ghe_cloud %} are experiencing limited or moderate issues with {% data variables.product.prodname_dotcom_the_website %}, or you have general concerns or questions about your organization or enterprise. | - Questions about using APIs and features for your organization or enterprise, including rate limits
- Issues with tools for organization data migration that {% data variables.product.company_short %} provides
- Features related to your organization or enterprise not working as expected
- General security questions about your organization or enterprise
|
+| {% data variables.product.support_ticket_priority_normal %} | Members of your organization or enterprise on {% data variables.product.prodname_ghe_cloud %} are experiencing limited or moderate issues with {% data variables.product.prodname_dotcom_the_website %}, or you have general concerns or questions about your organization or enterprise. | - Questions about using APIs and features for your organization or enterprise, including rate limits
- API request failures due to rate limits
- Issues with tools for organization data migration that {% data variables.product.company_short %} provides
- Features related to your organization or enterprise not working as expected
- General security questions about your organization or enterprise
|
| {% data variables.product.support_ticket_priority_low %} | You have a question or suggestion about your organization or enterprise on {% data variables.product.prodname_ghe_cloud %} that is not time-sensitive, or does not otherwise block the productivity of your team. | - Excessive resource usage for your organization or enterprise
- Requests for health checks
- Help with using Gists, notifications, wikis, {% data variables.product.prodname_pages %}, {% data variables.product.prodname_desktop %}, or other peripheral services or features with your organization or enterprise
- Feature requests
- Product feedback
|
{% endif %}
@@ -42,7 +42,7 @@ Ticket priority helps to ensure that support requests are handled in order, and
| :---: | --- | --- |
| {% data variables.product.support_ticket_priority_urgent %} | {% data variables.product.prodname_ghe_server %} is failing in a production environment, and the failure directly impacts the operation of your business.
_{% data reusables.support.priority-urgent-english-only %}_ | - Errors or outages that affect core Git or web application functionality for all users
- Severe performance degradation for majority of users
- Full or rapidly filling storage
- Inability to install a renewed license file
- Security incident
- Loss of administrative access to the instance with no known workaround
- Failure to restore a backup to a production environment
|
| {% data variables.product.support_ticket_priority_high %} | {% data variables.product.prodname_ghe_server %} is failing in a production environment, but impact on your business is limited. | - Performance degradation that reduces productivity for many users
- Reduced redundancy from failure of High Availability (HA) or cluster nodes
- Failure to back up instance
- Failure to restore a backup to a test or staging environment that could compromise successful restoration to a production environment
|
-| {% data variables.product.support_ticket_priority_normal %} | You're experiencing limited or moderate issues with {% data variables.product.prodname_ghe_server %}, or you have general concerns or questions about the operation of your instance. | - Problems in a test or staging environment
- Advice on using {% ifversion fpt or ghec %}{% data variables.product.prodname_dotcom %}{% else %}{% data variables.product.product_name %}{% endif %} APIs and features including rate limits, or questions about configuring third-party integrations from your instance
- Issues with tools for user data migration that {% data variables.product.company_short %} provides
- Upgrades
- Bug reports
- Features not working as expected
- General security questions
|
+| {% data variables.product.support_ticket_priority_normal %} | You're experiencing limited or moderate issues with {% data variables.product.prodname_ghe_server %}, or you have general concerns or questions about the operation of your instance. | - Problems in a test or staging environment
- Advice on using {% ifversion fpt or ghec %}{% data variables.product.prodname_dotcom %}{% else %}{% data variables.product.product_name %}{% endif %} APIs and features including rate limits, or questions about configuring third-party integrations from your instance
- API request failures due to rate limits
- Issues with tools for user data migration that {% data variables.product.company_short %} provides
- Upgrades
- Bug reports
- Features not working as expected
- General security questions
|
| {% data variables.product.support_ticket_priority_low %} | You have a question or suggestion about {% data variables.product.prodname_ghe_server %} that is not time-sensitive, or does not otherwise block the productivity of your team. | - Feature requests
- Product feedback
- Requests for health checks (available for customers with a {% data variables.product.premium_support_plan %} only at this time)
- Notifying {% data variables.product.company_short %} of planned maintenance on your instance
|
{% endif %}